Terms of Service

Last updated: August 30, 2026

These Terms of Service ("Terms") govern your access to and use of the RansomShield software and related services (the "Service") provided by RansomShield ("we", "us", "our"). By purchasing a license or using the Service, you agree to these Terms.

1. Licenses

We grant you a non-exclusive, non-transferable, revocable license to install and use the RansomShield software on one (1) computer per license purchased, for the duration of your subscription, solely for your personal or internal business purposes. You may not resell, redistribute, sublicense, reverse engineer, decompile, or create derivative works of the software, except to the extent permitted by applicable law.

2. Subscriptions and billing

Subscriptions are billed in advance on a monthly or yearly basis through our merchant of record, Lemon Squeezy (Lemon Squeezy, LLC), which handles payment processing, invoicing, and applicable taxes. Subscriptions renew automatically until cancelled. You may cancel at any time; cancellation stops future renewals, and your license remains active until the end of the paid period.

3. Acceptable use

You agree not to use the Service for any unlawful purpose, not to attempt to circumvent license controls, and not to share your license key beyond the number of machines licensed. We may suspend or terminate licenses that are used in violation of these Terms.

4. Your responsibility for backups

RansomShield is a backup automation and ransomware-mitigation tool. While we design it to high standards, no backup system can guarantee protection against every failure scenario. You are responsible for: (a) verifying that backups complete successfully; (b) keeping a copy of critical data in more than one location where feasible; and (c) testing restoration of your files. We strongly recommend the 3-2-1 backup practice for irreplaceable business data.

5. Third-party services

The Service may interact with third-party hardware and services (e.g., USB storage devices, smart plugs). We are not responsible for the availability, security, or behavior of third-party products.

6. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL PREVENT ALL DATA LOSS OR RANSOMWARE INFECTION, OR THAT OPERATION WILL BE UNINTERRUPTED OR ERROR-FREE.

7. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR DATA LOSS. Some jurisdictions do not allow certain limitations, in which case those limitations apply to the greatest extent permitted.

8. Termination

You may stop using the Service at any time. We may suspend or terminate your access for material breach of these Terms, with notice where practicable. Sections 6, 7, and 9 survive termination.

9. Governing law and disputes

These Terms are governed by the laws of the People's Republic of Hong Kong Special Administrative Region, without regard to conflict-of-law rules. Any dispute will be resolved in the courts of Hong Kong SAR, except where applicable consumer protection law grants you the right to bring proceedings in your country of residence.

10. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated by email or through the Service before taking effect. Continued use after the effective date constitutes acceptance.

11. Contact

Questions: support@addgeek.com